Terms of Use — Candexai
⚠️ DRAFT TEMPLATE — NOT LEGAL ADVICE. This document is a starting point only. It has NOT been reviewed by a lawyer and must not be published or relied upon as-is. Have it reviewed by a qualified attorney familiar with Kenyan law and financial/trading services before using it with real users or real money. Replace all bracketed [placeholders] before use.
Last updated: [DATE]
1. Who We Are
Candexai ("we," "us," "the Platform") is operated by [LEGAL ENTITY NAME], a company registered in [JURISDICTION]. Candexai provides automated cryptocurrency trading software that connects to a user's own exchange account via API credentials the user provides.
2. What Candexai Is — and Is Not
- Candexai is a software automation tool. We do not hold, custody, or have access to your trading funds at any point.
- All trades are executed directly on your connected exchange account (e.g., Binance) using API credentials you supply and control.
- Candexai is not a broker-dealer, investment advisor, custodian, or financial institution. We do not provide investment advice, and nothing on the Platform should be construed as a recommendation to buy or sell any asset.
- You remain solely responsible for your exchange account, your funds, and your API credentials at all times.
3. Eligibility
- You must be at least [18] years old to use Candexai.
- You must be legally permitted to trade cryptocurrency in your jurisdiction. It is your responsibility to determine whether use of this Platform is lawful where you reside.
- We reserve the right to refuse or terminate service to anyone at our discretion.
4. Your Account
- You must provide accurate information when registering.
- You are responsible for maintaining the confidentiality of your login credentials and API keys.
- You must notify us immediately of any unauthorized access to your account.
- You are solely responsible for the security of the API keys you provide, including ensuring they are scoped appropriately and not shared elsewhere.
5. Subscription and Billing
- Access to certain features (including live trading) requires an active paid subscription.
- Subscription plans, pricing, and billing cycles (monthly/annual) are described at [PRICING PAGE URL].
- Subscription fees are charged for access to the software only and are separate from, and unrelated to, any funds you trade with on your connected exchange account.
- Subscriptions renew automatically unless cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period.
- [Refund policy — TO BE DEFINED. Common approaches: no refunds, pro-rated refunds, or a short trial-period refund window. Decide with legal/financial counsel.]
6. Trading Risk Disclaimer
PLEASE READ THIS SECTION CAREFULLY.
- Cryptocurrency trading carries substantial risk of loss and is not suitable for everyone.
- Past performance of any strategy, signal, or algorithm — including anything shown in paper trading — is not indicative of future results.
- Candexai makes no guarantee of profit, and you may lose some or all of the funds you trade with.
- Automated trading systems can fail, behave unexpectedly, or execute trades you did not intend due to bugs, connectivity issues, exchange outages, or market conditions.
- You should only trade with funds you can afford to lose.
- You are solely responsible for reviewing and understanding the trading strategy, risk settings, and configuration you choose to run.
7. Prohibited Use
You agree not to:
- Use the Platform for any unlawful purpose;
- Attempt to interfere with, disrupt, or gain unauthorized access to the Platform or other users' accounts;
- Use the Platform to circumvent the terms of service of any connected exchange;
- Reverse-engineer, resell, or redistribute the Platform without authorization.
8. Limitation of Liability
To the maximum extent permitted by law, Candexai and its operators shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of funds, loss of profits, or trading losses arising from use of the Platform, whether due to software defects, downtime, incorrect signals, exchange issues, or any other cause.
[This section requires careful legal drafting specific to your jurisdiction — a blanket limitation of liability may not be fully enforceable for consumer-facing financial tools in all jurisdictions.]
9. Indemnification
You agree to indemnify and hold harmless Candexai and its operators from any claims, losses, or damages arising from your use of the Platform, your trading activity, or your violation of these Terms.
10. Termination
We may suspend or terminate your access to the Platform at any time, with or without cause, including for violation of these Terms.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. We will record the version and date you accepted at registration.
12. Governing Law
[To be specified — likely the laws of Kenya, or wherever the operating entity is legally registered. Confirm with counsel.]
13. Contact
Questions about these Terms: [CONTACT EMAIL]
By checking "I agree to the Terms of Use and Privacy Policy" during registration, you confirm you have read, understood, and agree to be bound by this document.